About the Ward Office
A digital front door for this ward (demonstration) — a platform for reporting civic issues, following the ward's work, and seeing how the office is doing, all in one place.
What the Office Helps With
This platform is a demonstration of the citizen-facing services a ward office could offer digitally. It represents capabilities of this platform — not a claim that every service below is already available through official BMC channels today.
From report to resolution
The same citizen journey powers everything on this platform.
- Step 1
Report
Submit a civic issue in minutes — category, description, location, and photo.
- Step 2
Review
The ward office acknowledges the issue and assigns it to the right department.
- Step 3
Resolve
Work is carried out and the issue's status is updated as it progresses.
- Step 4
Track the Impact
See the resolution on your tracking page, and its impact on ward transparency data.
How it all connects
Every issue, project, update, and event feeds into one public record of what the office is doing and how it's performing.
Office & Representative Information
Have a civic issue to raise? It only takes a few minutes.
Report an Issue